Ratings & Reviews
Resident Reviews
|Recommended: YesAmazing Experience — This place is the best yet in Provo. Highly recommend.
|Recommended: NoIts Been 3 Weeks — I've had an outstanding maintenance request, at high priority, to fix a toilet for 3 weeks.
We've been out of a toilet for 3 weeks.
Front desk keep telling me it needs to he scheduled. It shouldn't take 3 weeks to schedule a plumber.
When I chat with the front desk, it's mostly silence because they have to communicate with the manager over teams. This is not personable at all. Really gives the message that our units issues are not important.
response from property -Thank you for taking the time to share your feedback. We sincerely apologize for the frustration caused by the delay in your maintenance request and for the communication challenges you experienced. While we understand how inconvenient this situation felt, our records show that the work order was completed within 10 days of submission. Additionally, we note that there was a second functioning toilet available during this time.
We’re sorry if our communication didn’t feel personable or timely — that’s something we’re actively working to improve. Your comfort and satisfaction are important to us, and we truly appreciate your patience and understanding as we work to serve all residents as efficiently as possible.
|Recommended: YesRoom For Growth — I chose to live at The Station because of its close proximity to campus—just five minutes away, which I’m really excited about. However, there were some initial concerns that need improvement. For starters, I never received a welcome letter with important move-in details, such as how to set up utilities or obtain a parking pass. I was scheduled to arrive in Utah within 24 hours and had to email the office myself to request that information. After calling several times with no response, I finally resorted to texting the office number and only then received a reply via email.
Upon moving in, I also noticed a few issues with the apartment itself. The fridge wasn’t working, the baseboards were chipped, and some of the blinds were damaged. While I genuinely love the layout and overall feel of the apartment, I wish the communication and move-in inspection process had been more thorough.
|Recommended: YesReview — Review
|Recommended: YesAmazing Experience So Far. — I've been living here for almost 2 months and so far my experience has been incredibly peaceful. I feel safe, I like how clean the place is and the management and staff are very helpful when you need them.
|Recommended: YesGreat Place To Live — I've only been here a few days, but this apartment is already 10x better than the last complex I've lived in.
|Recommended: YesGreat Place — you definitely get your moneys worth living here good community
We are so glad to hear it! Hope you have a wonderful day!
|Recommended: YesGreat Place — Couldn’t have chosen a better home
Frankie,
Thank you for your review. We strive for 5 everyday and love to see our resident happy. Please let us know if there is anything we can do for you. - The Station at Mill Race
|Recommended: YesI Enjoy Living Here — First time moving out enjoy living here
|Recommended: Yes. — .
|Recommended: YesWe Love It Here — Great place to live It’s all brand new, the staff are great and services are awesome
We are so glad to hear! We want all of our residents to feel confident in their new home!
|Recommended: YesImmaculate — The building in general is immaculate. My move in was smooth and the manager and staff were helpful right from the very start my application was submitted.
I am glad to hear you have received excellent service! We strive to give all future and current residents a place that feels like home!
|Recommended: YesNew Place — Needed a place to move and the staff was very helpful and did everything they could to get me into place. Love the layout love the space. Would recommend if you looking for new place
Thank you for leaving this review! We are committed to making moving as easy as possible. I am very glad to hear your journey with us was good!
|Recommended: YesNew Clean And Friendly Staff — no complaints so far
Thank you! We hope to make our property a great home for you.